a. “Seller” means the party providing the goods or services under these terms and conditions.
b. “Buyer” means the party contracting with the Seller to acquire the good and services supplied
under these terms and conditions.
c. “Work” means all goods (by way of intermediate or finished product) and services supplied by
the Seller to the Buyer.
d. ‘Intermediates’ means all products produced during the manufacturing process including non-
exhaustively discs, film, plate, intellectual property.
e. “Preliminary Work” means all work done in the concept and preparatory stages (including non-
exhaustively design, artwork, colour matching).
f. “Electronic File” means any text, illustration or other matter supplied or produced by either Party
in digitised form on disc, through a modem, or by ISDN or any other communication link.
g. “Periodical Publications” means publications produced at (normally regular) intervals.
h. “Insolvency” means the Buyer is in a position where it is unable to pay its debts or has a winding
up petition issued against it or has a receiver, administrator or administrative receiver appointed
to it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against
a. Estimates are based on the Seller's current costs of production and, unless otherwise agreed in
writing, are subject to amendment to meet any rise or fall in such costs that have taken place
by the time of delivery.
b. Estimates are given exclusive of tax and the Seller reserves the right to charge and the Buyer
will pay any VAT or other tax payable.
c. All work carried out shall be charged. This includes all Preliminary Work whether or not the Buyer
agrees to that work being taken forward to production.
d. Any additional work required of the Seller by reason of the Buyer supplying inadequate copy,
incomplete or incorrect instructions or insufficient materials; or late delivery of the same shall
e. Payment shall become due before delivery of the Work. The Seller, at his absolute discretion,
may ask for part or full payment in advance of starting the Work.
f. item(s) remain unpaid by that due date charges will apply, in accordance with s5A and/or s6
of the Late Payment Commercial Debt (Interest) Act 1998 or any subsequent enactment. In
addition, all invoices will become due and payable immediately and will be treated as overdue
items, with appropriate charges applied and all costs reasonably incurred in collecting the debt
payable by the Buyer.
g. Unless otherwise agreed in writing, the price of the Work will be "ex-works" and delivery shall
be charged extra.
h. Should the Work be suspended or delayed by the Buyer for any reason the Seller shall be entitled
to charge for storage and for loss of or wastage of resources that cannot otherwise be used.
i. Should the suspension or delay in 2(h) above extend beyond 30 days the Seller shall be entitled
to immediate payment for work already carried out, materials specially ordered and any other
3. Credit Facilities
Credit facilities may be granted to applicants who complete the Seller’s Credit Account Application
Form and who satisfy the Seller’s criteria as set out from time to time. Where facilities are
granted the Seller reserves the right to withdraw them at any time, without having to give
their reasons and, in such a case, all outstanding invoices become due and payable immediately.
a. Delivery of the Work shall be accepted when tendered.
b. Unless otherwise agreed in writing completion and delivery times are a guide only and, whilst
the Seller will make every effort to adhere to proposed timescales, time is not of the essence
in any contract with the Buyer.
c. Unless otherwise agreed in writing, (in which case an extra charge may be made) delivery will
be to kerbside at the Buyer's address and the Buyer will make arrangements for off-loading and
for any additional transportation to its storage facility.
d. Subject to any agreement as per 4(c) above, delivery involving difficult access and/or unreasonable
distance from vehicular access shall entitle the Seller to make an extra charge to reflect its extra
e. Should expedited delivery be agreed the Seller shall be entitled to make an extra charge to cover
any overtime or any other additional costs.
5. Materials supplied or specified by the Buyer
5.1 Electronic Files
a. It is the Buyer's responsibility to maintain a copy of any original Electronic File provided by the Buyer.
b. The Seller shall not be responsible for checking the accuracy of supplied input from an electronic
file unless otherwise agreed in writing.
c. Without prejudice to clause 5.2(b), if an electronic file is not suitable for outputting on equipment
normally adequate for such purposes without adjustment or other corrective action the Seller
may make a charge for any resulting additional cost incurred or may reject the file without
prejudice to his rights to payment for work done/material purchased.
5.2 Other Materials
a. Metal, film and other materials owned by the Buyer and supplied to the Seller for the production
of type, plates, film-setting, negatives, positives, electronic files and the like shall remain the
Buyer's exclusive property. However where the content is generated by the Seller, the Seller may,
in order to protect his intellectual property rights and at his absolute discretion, replace such
material with unused material of a similar or better quality.
b. The Seller may reject any film, discs, paper, plates, electronic files or other materials supplied
or specified by the Buyer which appear to him to be unsuitable for the purpose intended.
Additional cost incurred if materials are found to be unsuitable during production may be charged
except that if the whole or any part of such additional cost could have been avoided but for
unreasonable delay by the Seller in ascertaining the unsuitability of the materials then that
amount shall not be charged to the Buyer.
c. Without prejudice to clause 5.2.b, where materials are so supplied or specified, and the Seller
so advises the Buyer, and the Buyer instructs the Seller in writing to proceed anyway, the Seller
will use reasonable endeavours to secure the best results, but shall have no liability for the quality
of the end-product(s).
d. Quantities of materials supplied shall be adequate to cover normal spoilage. Any costs incurred
as a result of shortages, including re-starting jobs, duplicating masters etc will be charged in
addition to the estimated price.
5.3 Risk and storage
a. Buyer's property and all property supplied to the Seller by or on behalf of the Buyer shall while
it is in the possession of the Seller or in transit to or from the Buyer be deemed to be at Buyer's
risk unless otherwise agreed in writing and the Buyer should insure accordingly.
b. The Seller shall be entitled to make a reasonable charge for the storage of any Buyer's property
left with the Seller before receipt of the order or after notification to the Buyer of completion
of the work.
5.4 Finished Goods
a. The risk in the Work and all goods delivered in connection with the Work shall pass to the Buyer
on delivery and the Buyer should insure accordingly.
b. On completion of the Work, the Seller will store the Buyer’s materials and Work for a maximum
of one month, after which time they will be destroyed without further notice.
6. Materials and equipment supplied by the Seller
a. Metal, film and other materials owned by the Seller and used in the production of intermediates,
type, plates, film-setting, negatives, positives, electronic files and other production processes,
together with items thereby produced, shall remain the Seller's exclusive property.
b. Type shall be distributed and film and plates, tapes, discs, electronic files or other work destroyed
immediately after the order is executed unless written arrangements are made to the contrary.
In the latter event, storage shall be charged.
c. The Seller shall not be obliged to download any digital data from his equipment or supply the
same to the Buyer on disc, tape or by any communication link.
7. Retention of Title
a. The Work remains the Seller's property until the Buyer has paid for it and discharged all other
debts owing to the Seller.
b. If the Buyer becomes subject to Insolvency and the Work has not been paid for in full the Seller
may take the goods back and, if necessary, enter the Buyer's premises to do so, or to inspect
and/or label the goods so as to identify them clearly.
c. If the Buyer shall sell the goods before they have been paid for in full he shall hold the proceeds
of sale on trust for the Seller in a separate account until any sum owing to the Seller has been
discharged from such proceeds.
d. Where the Buyer is in breach of these Terms or performs any act of Bankruptcy or Insolvency
the Seller reserves the right to approach the Buyer's customer and to offer the Work directly to
them, notwithstanding the fact that this will involve advising the Buyer’s customer that the Buyer
is in breach or in default.
8. Proofs and variations
a. The Seller shall incur no liability for any errors not corrected by the Buyer where the Buyer has
been provided with proofs. The Buyer's alterations and additional proofs necessitated thereby
shall be charged extra. When style, type or layout is left to the Seller's judgement, changes
therefrom made by the Buyer shall be charged extra.
b. Where the Buyer specifically waives any requirement to examine proofs the Seller is indemnified
by the Buyer against any and all errors in the finished Work.
c. Colour proofs: Due to differences in equipment, paper, inks and other conditions between colour
proofing and production runs, a reasonable variation in colour between colour proofs and the
completed job will be deemed acceptable unless otherwise agreed in writing.
d. Variations in quantity: Every endeavour will be made to deliver the correct quantity ordered, but
estimates are conditional upon margins of 5% for work being allowed for overs or unders the
same to be charged or deducted, unless otherwise agreed in writing.
9. Claims and Liability
a. Advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing
to the Seller and the carrier within three clear days of delivery (or, in the case of non-delivery,
within 3 days of notification of despatch of the goods) and any claim in respect thereof must
be made in writing to the Seller and the carrier within seven clear days of delivery (or, in the
case of non-delivery, within 7 days of notification of despatch). All other claims must be made
in writing to the Seller within 14 days of delivery. The Seller shall not be liable in respect of any
claim unless the aforementioned requirements have been complied with except in any particular
case where the Buyer proves that (i) it was not possible to comply with the requirements and
(ii) the claim was made as soon as reasonably possible.
b. If the Work is defective so that the Buyer may in law reject it, said rejection must take place
within 7 days of delivery of the goods, failing which the Buyer will be deemed to have accepted
c. In the event of all or any claims or rejections the Seller reserves the right to inspect the Work
within seven days of the claim or rejection being notified.
d. Insofar as is permitted by law where Work is defective for any reason, including negligence, the
Seller's liability (if any) shall be limited to rectifying such defect, or crediting its value against
any invoice raised in respect of the Work.
e. Where the Seller performs its obligations to rectify defective Work under this condition the Seller
shall not be liable for indirect loss, consequential loss or third party claims occasioned by defective
Work and the Buyer shall not be entitled to any further claim in respect of the Work nor shall
the Buyer be entitled to repudiate the contract, refuse to pay for the work or cancel further
f. Defective Work must be returned to the Seller before replacement or credits can be issued. If
the subject Work is not available to the Seller the Seller will hold that the Buyer has accepted
the Work and no credits or replacement Work will be provided.
g. The Seller shall not be liable for indirect loss, consequential loss or third party claims occasioned
by delay in completing the work or for any loss to the Buyer arising from delay in transit, whether
as a result of the Seller's negligence or otherwise.
h. Where the Seller offers to replace defective Work the Buyer must accept such an offer unless
he can show clear cause for refusing so to do. If the Buyer opts to have the work re-done by
any third party without reference to the Seller the Buyer automatically revokes his right to any
remedy from the Seller, including but not exclusively the right to a credit in respect of Work done
by the Seller.
i. Where the Work will be forwarded by or on behalf of the Buyer to a third party for further
processing the Buyer will be deemed to have inspected and approved the Work prior to forwarding
and the Seller accepts no liability for claims arising subsequent to the third party’s processing.
j. The Seller reserves the right to reject any work forwarded to him after initial processing by a
third party as soon as is reasonably practicable without processing the work any further. Should
the Buyer require the Seller notwithstanding to continue, then the Seller is only obliged to do
so after confirmation from the Buyer in writing.
k. Nothing in these conditions shall exclude the Seller's liability for death or personal injury as a
result of its negligence.
Without prejudice to other remedies, if the Buyer becomes insolvent, the Seller shall have the
right not to proceed further with the contract or any other work for the Buyer and be entitled
to charge for work already carried out (whether completed or not) and materials purchased for
the Buyer, such charge to be an immediate debt due to him. Any unpaid invoices shall become
immediately due for payment.
11. General Lien
Without prejudice to other remedies, in respect of all unpaid debts due from the Buyer the Seller
shall have a general lien on all goods and property of or provided by the Buyer in his possession
(whether worked on or not) and shall be entitled on the expiration of 14 days' notice to dispose
of such goods or property as agent for the Buyer in such manner and at such price as he thinks
fit and to apply the proceeds towards such debts, and shall when accounting to the Buyer for
any balance remaining be discharged from all liability in respect of such goods or property.
12. Illegal matter
a. The Seller shall not be required to print any matter which in his opinion is or may be of an illegal
or libellous nature or an infringement of the proprietary or other rights of any third party.
b. The Seller shall be indemnified by the Buyer in respect of any claims, costs and expenses arising
out of the printing by the Seller for the Buyer of any illegal or unlawful matter including matter
which is libellous or infringes copyright, patent, design or any other proprietary or personal rights.
The indemnity shall include (without limitation) any amounts paid on a lawyer's advice in
settlement of any claim that any matter is libellous or such an infringement.
13. Periodical publications
A contract for the printing of a periodical publication may not be terminated by either party
unless 13 weeks notice in writing is given in the case of periodicals produced monthly or more
frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice must
be given after completion of work on any one issue. Nevertheless the Seller may terminate any
such contract forthwith should any sum due thereunder remain unpaid.
14. Force majeure
The Seller shall be under no liability if he shall be unable to carry out any provision of the contract
for any reason beyond his reasonable control including (without limiting the foregoing): Act of
God; legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic
file or other data or materials supplied by the Buyer; failure of power supply; lock-out, strike or
other action taken by employees in contemplation or furtherance of a dispute; or owing to any
inability to procure materials required for the performance of the contract. During the continuance
of such a contingency the Buyer may by written notice to the Seller elect to terminate the contract
and pay for work done and materials used, but subject thereto shall otherwise accept delivery
15. Data Protection
The Buyer is hereby notified that the Seller may transfer personal information about the Buyer
to a Credit Agency pursuant to cl 2f above.
These conditions and all other express and implied terms of the contract shall be governed and
construed in accordance with the laws of England and the parties agree to submit to the jurisdiction
of the courts of England and Wales.
All specifications and notices relied on by either party and all variations to this agreement must
be in writing and include a duly authorised signature.
Nothing in these Terms shall affect the rights of Consumers.
All clauses and sub-clauses of this Agreement are severable and if any clause or identifiable part
thereof is held to be unenforceable by any court of competent jurisdiction then such enforceability
shall not affect the enforceability of the remaining provisions or identifiable parts thereof in these
Terms and Conditions.